Benefit and Risk Management Services

Gain a Personal Support Team
with our Customer Support Call Center

We pride ourselves on having prompt, knowledgeable service.

Accessible via a toll-free number, 11 hours a day, our Call Center representatives can answer any employer or employee benefits questions on any data that is housed in Vbas.

Viewing the same information you and your employees view in our centralized database, you receive the highest quality of service, with all customer calls tracked in Vbas for an accurate recording of your service history.

All our customer support representatives are based in-house and fully integrated, with regular interaction at all levels to insure we are all working together as one, united team.

• Plan Education
• How to find a Provider
• Provide Pre-Authorization
• Copies of SPDs
• Contacts for other Benefits
• Verify Benefits & Eligibility

• Provide Claims Status
• How to view Claims in Vbas
• How to view Flex in Vbas
• Where to find Claims and Flex Forms
• And more...

Get in Touch with
Customer Support »